COVID-19

Mint Room Covid

APRIL 7TH UPDATE: TORONTO STAY-AT-HOME-ORDER UNTIL WED MAY 5TH

Unfortunately due to the Ontario government mandate, Mint Room Studios and Preto Loft are limited to permit only Commercial Photography, Film ProductionsWedding Ceremonies until further notice.

Commercial Photography is considered to be content that is marketing a brand, product or service. Our team will follow up requesting you to complete a Commercial Use Only form closer to your appointment.

 

For those of you who have booked Retail Photography (Personal/Family Photography, etc.) kindly cancel your reservation through your Mint Room Account to claim your full credit.

Your studio credit does not expire and our booking calendar is ready for you to reschedule from the end of the Lockdown/Stay-Home Order/Grey Zone.

To claim your full credit please cancel your existing booking here.

 

For more questions on what is allowed please call the Stop the Spread Business Information Line at: 1-888-444-3659

 

We do apologize for any inconvenience that this lockdown may have caused and we will happily assist you the best that we can as we all navigate through these strange times.

Thank you and all the best,

 

Your Friends at Mint Room & Preto Loft

1 Hour Gap for Sanitization

We have made the change in our booking calendar to space out all sessions by an hour. This gives us the time to sanitize the rooms in between bookings and ensure that clients can go in and out of the studio without coming into close contact with another party.

Makeup Tables: Temporarily Closed

Makeup table bookings will be closed until further notice to minimize exposure and traffic in the common area. Photo sessions must arrive ready.

Checking In

Please arrive 10 minutes early to complete our COVID-19 Liability Waiver. From there you will be taken directly into your studio room. If you come earlier and the room is free and disinfected, we will take you inside and start/end your booking earlier. Otherwise, we will ask you to wait outside of the building premises and we will call you once the room is ready and ask you to come back.

Automated Check Ins

To limit the number of persons present our team will be opening & closing the studio remotely for you. Since we will not be on-site to check for damages and cleanliness, a mandatory security hold of $300 will be collected upon arrival. The hold will be released within a few days once the room has been thoroughly checked.

Capacity Limits

We are following provincial guidance on group size limits for bookings at the studio.

  • Commercial Photography: 10
  • Film Productions: 10
  • Weddings: 10

Cancellation Policy

Throughout COVID-19 we have been waiving our 20% rescheduling fee as we do understand the current situation. We have a 12-hour notice policy in place, so kindly let us know if you or your clients are not feeling well within 12 hours of your booking so our team can issue a full studio credit for your cancelled booking.

Temporarily Not Permitted: Mini Sessions

NOV 23 – DEC 21: Mint Room Studios & Preto Loft are not permitted to accommodate Retail Photography (Family Photography, Head Shots, etc.) until the lockdown is lifted.

 

Mint Room Studios will sanitize the rooms in between room bookings, however, photographers hosting mini sessions are responsible for clean up between their client bookings.

Clients arriving for mini sessions will be taken directly to their rooms to ensure that they don’t bump into anyone else in the studio. Your clients must be out of the building before your next client arrives or they will be asked to wait outside the building by our studio staff.

Download Liability form

Covid-19 Liability Form

Covid-19 Liability Form

 

 

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